Shipping Policy

Shopping Policy

Welcome to ARMY Daily! We’re thrilled to bring you unique BTS-themed keychains and accessories that celebrate your fandom. To make your shopping experience as smooth as possible, please review our policies below.

1. Ordering Process

  • Once you place an order, you will receive an email confirmation with your order details.
  • Please double-check your shipping address and item details. We cannot guarantee changes to the order once it has been placed, but contact us as soon as possible if adjustments are needed.
  • If an item is out of stock, we’ll notify you and provide options for substitution, back-order, or refund.

2. Payment

  • We accept major credit cards, Stripe, and other secure payment options.
  • All prices are listed in USD currency.
  • Sales tax and other applicable fees are calculated at checkout based on your location.

3. Shipping Policy

  • Processing Time: Orders are typically processed within 1-3 business days from the date of purchase. However, during peak seasons or promotional periods, processing time may vary. We strive to process orders as quickly as possible to ensure timely delivery.
  • Shipping Options: We offer Standard, Express, etc. shipping options at checkout. Delivery times may vary depending on your location.
  • International Shipping: We ship globally! Please note that international orders may incur customs fees, duties, or taxes that the customer is responsible for upon delivery.
  • Shipping Updates: Once your order has shipped, we’ll send a tracking number to keep you updated on its journey.

4. Returns & Exchanges

  • Eligibility: We accept returns on unused and undamaged items within 30 days of delivery. Unfortunately, we cannot accept returns for custom or final sale items.
  • Return Process: To initiate a return, contact us at army7sinceday03@gmail.com with your order number. We’ll guide you through the process.
  • Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item was received damaged or incorrect.

5. Cancellations

  • Orders can be canceled within 1 hour of placing the order. After that, orders are in processing and cannot be canceled.
  • If your order cannot be fulfilled due to stock issues or other unforeseen circumstances, we will notify you and provide a full refund.

6. Customer Support

  • Our team is here to help! Contact us at army7sinceday03@gmail.com for any inquiries regarding your order, our products, or general questions. Our customer support hours are 7am-4pm.

7. Privacy Policy

  • We respect your privacy and protect your personal information. Please review our Privacy Policy link for details on how we collect, use, and safeguard your information.

Thank you for shopping with us at ARMY Daily. We hope our products bring a touch of BTS joy into your daily life! 🛍💜